This information only applies to accounts managed in Picturepark. If your Picturepark uses federated authentication, like login with your company account, you must have a working company account that only your company can give you. Try to login to find out.
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Open URL in the browser
Select sign-up from the link or the tab menu
Fill out the form
Provide the captcha correctly
Submit your request
If an Administrator created your account already, you have received an email asking you to sign up.
After requesting your new account, you receive an email asking you to confirm your account. Once you have confirmed your account, please log into the Picturepark.
If you have not received your confirmation link after signing up, you can click on the Resend confirmation link on the Sign-up page and enter the email you used for signed. The confirmation email will be resent. Please check your SPAM folder before doing this as your confirmation email may be there.
An Administrator will receive an email asking them to confirm your request for access. If they do so, you get an email saying your account is reviewed. If they don't, you will always see the "Account under review" message after login to Picturepark. 
Administrators cannot reject users in the current version of Picturepark, so you will not receive an email should the administrator choose not to approve your account.
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Your organization's Picturepark administrator approves all account requests. Picturepark support (https://picturepark.com/support ) can neither create nor approve your account. |
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at least ten characters
at most 128 characters
not more than two identical characters in a row (e.g., 111 not allowed)
Occasionally changing your password is a good idea for security reasons. You can reset your password on the login page.
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Picturepark stores all passwords encrypted using the sha256 algorithm. |
Your Profile Page
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Here you find logout, reset settings and delete. You see your Avatar (image) if you defined something for your email address on gravatar.com.
Log Out of Picturepark 
Picturepark will not automatically log you out of the system. After successfully logged in, Picturepark creates a token that expires after 30 days inactivity. This functionality is common with most apps nowadays, like Facebook. Only after 30 days inactivity or maintenance, you will have to confirm your login again.
To logout from Picturepark
Collapse the menu and select logout next to your profile icon
Open your profile and select log out from the profile toolbar
Reset User Settings 
Several settings in Picturepark will be saved to your local profile. This includes things like:
Show a message to assign metadata layers after import
Show notifications and messages when editing content
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VIDEO: How to reset user profile settings
Delete Account 
To delete your account from Picturepark:
For approved users:
Open your profile
Select request deletion from the profile toolbar. You will see the icon after your account has been reviewed.
For non-approved users:
Open your profile from the main menu
Click on Identity Provider profile
Select Account deletion
You will get a confirmation message. After you confirm your request, Picturepark locks your account, and the administrator receives the information about your request.
Update Your Profile
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Change password to change your password
Identity provider profile to change your email or password
Edit to update your profile information for users with Picturepark as Identity Provider
Update email notification settings and configure when to receive them and what to receive.
Change Password
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You can only edit your profile if you have Picturepark configured as your default Identity Provider. Otherwise, you don't see the edit button. |
Change your password directly in the user profile, using a button that opens the corresponding form.
Open your profile from the main menu
Click on Change Password
Change Email and Password
Picturepark uses the Picturepark IDS to house all user accounts. Using PIDS means that you can connect with the same email address to multiple Picturepark systems. Log in with the same email address and password, and Picturepark creates your account. An Administrator for that instance will need to review it, of course.
To change your Email and Password
Open your profile from the main menu
Click on Identity Provider profile
Change your Email Address
Change your password
Edit your profile information
You can only edit your profile if you have Picturepark configured as your default Identity Provider. Otherwise, you don't see the edit button.
You can access your profile from the main menu:
Click on the profile icon
Select edit in the user information panel
You see the following fields, which are not configurable per Picturepark. Those with an asterisk are required:
*First name
*Last name
*Email
Cannot be changed. Stored with the identity provider and must be changed there, so open your identity provider profile to change your email address accurately.
Language (used for messages, hints, and labels)
Telephone
Company
Department
Address
Country
Zip
City
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Federated users cannot change email, first name, last name, and the address because these attributes are automatically synchronized with the federated IdP. |
Email notifications from Picturepark
You can define the interval you receive email notifications and which notifications to receive in general.
Open Email notifications
Press edit
Change the settings
Interval defines how often you receive notifications (unread notifications in Picturepark): Daily, Hourly, Quarter Hourly, or Off (never).
The daily time depends on when your Picturepark sent the first notification ever and varies.Receive all notifications can be true or false and works in combination with the except selection
True ( on ) means to receive all notification, except the ones you select (e.g. not legal stuff)
False ( off ) means to receive no notifications, except the ones you select (e.g. only product stuff)
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