Requirements & Limitations

Acceptable use and agreements

The Picturepark Acceptable Use Policy (AUP) defines the policies to which all end-users of the Picturepark Cloud provided via software-as-a-service must adhere. Please note that these terms might have been changed and extended depending on customer-specific requirements and that only the terms provided on login and signup and displayed in the help section of your Picturepark are binding.

The Picturepark Cloud Agreement defines in detail the terms and conditions under which the Picturepark Cloud service or any installable Picturepark software provided via our software-as-a-service model is licensed. The agreement also defines the standard SLA. Note that the terms and agreements which you and your organization are effectively bound when using Picturepark might differ in case you purchased Picturepark via one of our partners or the SLA or support is provided by a partner. In this case, please consult the terms displayed on login, signup, or in the Help section of your Picturepark, or contact your partner directly.

Browser compatibility

Picturepark only requires a web browser and works as per the browser compatibility matrix below. The content platform will let you know if your browser is incompatible and advise you to download a compatible browser.

Please note that even browsers declared to be compatible with some minor inconveniences for certain browser versions and/or platforms cannot be excluded and are not subject to warranty. Please also consider that IT policies and new minor browser versions might restrict certain features required from working properly.

We strongly encourage you to use a Picturepark test system before purchase to validate compatibility with your specific web browser version and network settings.

A message is displayed when a user opens Picturepark with an unsupported browser.

Credits and third-party software

The Picturepark Content Platform uses and includes third-party software, software libraries, and components that come with their own terms. Please ensure you agree with using the third-party software, software libraries and components, and their corresponding licenses before using the software. The Picturepark Content Platform uses third-party components with and without modification to their source. A full list of these is available in the Help Section of each Picturepark or on request.

Personal Data Protection (GDPR)

The Picturepark Data Processing Agreement (DPA) defines how we, as Data Processors, process data as requested by Data Controllers, e.g., when providing the Picturepark Cloud Service or Professional Services. Note that the terms and agreements to which you and your organization are effectively bound when using Picturepark might differ if you purchased Picturepark via one of our partners or if the SLA or support is provided by a partner. In this case, please consult the terms displayed on login, signup, or in the Help section of your Picturepark, or contact your partner directly.

• Data Processing Agreement

• List of Sub-processors

• Data Protection Officer (DPO)